What We Collect and Why We Use It
When you open an account with jaoya9, we collect the information needed to run your account securely — your registered name, contact details, and the payment method you choose to fund it, whether that is bKash, Nagad, or Rocket. Each time you make a deposit or
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withdrawal through one of those wallets, a transaction record is created and stored against your account. We use this data to process payments, verify account activity, and keep your wallet transactions accurate. We do not sell your personal information to third parties, and we do not
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share it outside the platform except where required to process a payment or comply with a legal obligation applicable in your region. Data collected through mobile access is subject to the same standards as data collected through desktop — device type does not change your privacy
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rights. Retention periods vary depending on the type of data and the legal requirements of eligible regions; account and transaction records are kept for as long as your account is active and for a defined period after closure. You can request a summary of what we
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hold at any time by contacting support.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.